FADHILAH, Nurul. Emotional Labor and Customer Satisfaction: Emotional Regulation in Service Delivery. TechTalent & Business Review, [S. l.], v. 2, n. 1, p. 37–49, 2026. DOI: 10.63985/ttbr.v2i1.107. Disponível em: https://apinusa.com/index.php/TTBR/article/view/107. Acesso em: 29 apr. 2026.